Customer Portal for Power Generation Service
Welcome to the Customer Portal for Siemens Power Generation Service. Our top priority is to provide outstanding, responsive service solutions to help you improve operating plant competitiveness and profitability. Because sharing knowledge is a key component of good service, Siemens is pleased to make available to our customers a personalized ID- and password-protected information portal with the capability of 24-hour direct online access to information for the gas turbines, steam turbines and generators that you own and operate.
Some capabilities of the portal include:
- viewing and downloading Product and Service Technical Bulletins
- viewing and downloading renewal parts catalogs
- viewing various reports such as Field Service Outage Reports, Shop Repair Reports, Power Diagnostics Reports, Parts Pedigree Reports, Operating Reports, etc.
- receiving prompt, automatic email notifications when new documents applicable to your operating unit(s) are posted
- accessing conference presentations, product literature and technical meeting updates
We hope you find the site useful and we welcome any feedback or suggestions you may have for improvements.