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The choice of the right service provider for your projects is essential to ensure the efficient and effective maintenance of your machines and support for your employees. Siemens services span the entire lifecycle, saving you money and time and increasing the yearly hours of operation of your machines and systems.
Siemens’ local and regional organizations deliver a full range of services, from on-call services through to all-inclusive operation and maintenance, providing you with shorter turnaround times and reducing the stress and worry of inactivity.
Our centralized support center offers wide ranging after sales support services which are tailored to meet the needs of the individual long-term operation plan, 24 hours a day, seven days a week.
Providing you with even more peace of mind, all of Siemens’ rotating and electrical equipment solutions can be connected to one of two Global Service and Diagnostic Centers for permanent online performance monitoring. This allows the development of condition-monitoring based maintenance strategies spanning the entire lifecycle, thus reducing downtime and ensuring the highest possible performance for the lifetime of your machines.
At Siemens we understand the importance of training staff to use new equipment or systems. Every contract is complemented by comprehensive training of your staff. Some of the programs include training on real-life simulators, duplicating essential parts of the information and control system and hands-on offline training which don’t interfere with live operations.