Performance Maintenance
General Information
- Description
Expecting a reliable high output from your plant, we set the goal to help you cut downtimes to a minimum. With our diagnostic services, we can even identify faults before they become failures. From installation and commissioning, scheduled overhauls, on-site/factory repairs to spare parts, we are ready to serve you. With our remote monitoring & diagnostics capabilities, we can help you instantly. Our global team of more than 7000 highly qualified Siemens Energy Service specialists is dedicated to providing sound, reliable and continuing support. Anywhere, any time.
Our Portfolio (5)
Parts
- Description
- Benefits
- Scope of Services
- E-Service
No matter how your order arrives – via phone, fax, e-mail or online – the processing of your order starts immediately.
Through advanced planning and the timely delivery of quality replacement parts and components, Siemens Energy Service is able to reliably support all your needs. The goal is to help maximize the availability of every unit, minimize downtime, and help reduce the overall costs associated with management.
Parts purchased from Siemens feature:
- Stringent quality assurance standards to make certain that parts are manufactured to Siemens OEM specifications
- Parts that include the latest Siemens technical and material upgrades and improvements made available through continuous R&D investment
- Multi-million Euro inventory for rapid supply of many key components
- Quality packaging and shipping to protect parts in transit and allow online tracking of shipments
- Outage planning and support through customized parts programs
- Stocking, inventory and total maintenance service programs to provide the flexibility, cost control and scope of services to best meet long-term operating objectives.
We are stocking 23,000 styles and over 4 million parts in the central parts warehouse, ready for same-day shipment 24 hours a day, 7 days a week as well as many critical long lead-time forgings and raw materials at the factories.
Parts outage planning is an important aspect of a Siemens parts program. Our experienced parts business professionals can provide parts recommendations developed specifically for the planned outage work scope and shipped to meet the outage schedule. Additionally, in the event of an outage, a parts business professional is always available to support you in an emergency situation. Our customer can have access to the parts experts for assistance before, during and between outages. This includes consultation on the operation, maintenance and general performance throughout the life of the unit. When utilizing a custom-designed parts program from Siemens, our OEM technology, stocking, ordering and delivery solutions, and dedicated staff are positioned and available to support you.
E-Service Applications for Industrial Gas Turbines up to 15 MW
Illustrated Parts Catalogue
The generic illustrated parts catalogue allows the user to drill down graphically through the engine core to identify spare part references and quantities. The core engine catalogues are available for TA, TB, SGT-100 (formerly: Typhoon) and SGT-200 (formerly: Tornado) engines at present. Customer-specific package catalogues are available as a contract option. more
Spares Finder (Global Spare Parts Inventory)
Spares Finder enables the user to search using key words or partial part numbers to identify a range of spares and current stock availability, which is updated daily. An extended range of data is available on parts, such as hazardous information photographs of the parts, and weights and sizes. more
Service Bulletins
Due to advances in technology, E-Service access to Service Bulletins has become obsolete. Service bulletins are now hosted on the "Siemens Extranet" in an area called "Service Products Inventory". Customers who already have access to the E-Service application will have their details migrated to this new system and should be contacted in the near future with links and access details. Once customers have been contacted, E-Service functionality for Service Bulletins will be removed. New customers who want on-line access to Service Bulletins should send the following details tosit.maintainability.energy@siemens.com - Company, last name, first name, telephone number, e-mail address, country, sales order number/s, Siemens contact name if known." These details will also be cross checked and added to our list of Service Bulletin email addresses so that newly released Service Bulletins can be sent directly to them." more
Spare Viewer
Please note that all content which was previously found in Spares Viewer can now be found in the Spares Finder application.To apply for access you must click on the link to Spares Finder and then apply for an account under the ‘New Users’ section.