Wind Power Services

Description

A reliable product and a well-run service organization help to ensure that wind turbines are a good investment. In addition to their strong and reliable basic construction, all Siemens turbines are accompanied by a comprehensive guarantee. This ensures that the customers know that their turbine will provide the best possible operational reliability both during the guarantee period and beyond.

Service Departments

Siemens Wind Power offers wind turbine service all over the world through our wind power service offices or through Siemens' global network of service offices. Our service departments are always up to date with the most recent developments, and they are able to provide service at very short notice, always subject to the highest priority to quality and safety.

BRANDE, Denmark (main office)
BREMEN, Germany
NEWTOWN, Wales, UK
WICKSHAW, Scotland, UK
HOUSTON, Texas, USA

The service departments carry out service on 4,000 turbines all over the world. Furthermore, in collaboration with customers and business partners, the service of an additional 1,300 turbines is supported.

Service Contracts

Service contracts include:

Scheduled maintenance
Turbine upgrades
Remote monitoring 24/7
Unscheduled maintenance
Reporting to owner

Turbine monitoring is carried out by a team of experienced service technicians. The monitoring department is manned 24 hours a day, seven days a week. In addition to remote monitoring, this department is also responsible for:

Operation analysis
Production statistics

Spare Parts

A well-organized spare part supply system is required to carry out service and maintenance quickly and effectively.

Spare parts in stock for all turbines ranging from 55 kW to 3.6 MW
Main components in stock for all modern turbines
Renovation programs for components no longer manufactured
Efficient world wide day-to-day logistic

Technology

The technology of modern wind turbines becomes still more advanced and in order to ensure high availability, online information and historical data are key parameters. Therefore, we are always prepared to:

support our customers and business partners
prepare inspection reports
prepare damage reports and assist in insurance matters

Furthermore, we offer our customers and business partners:

training of technicians and operators
extensive safety courses

Service Center Germany

The know-how transfer by our Service Teams is specially geared to BONUS wind turbines, and of the highest technical level.
We work with specially trained technicians in all areas, from mechanical parts to electronic systems.
The increasing technical complexity of wind turbines calls for more and more expertise, which we possess.

In Germany service for wind turbines is provided in our Service-Centers: