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On-site assistance beyond the norm
In the event of an unforeseen repair or outage, there is nothing more comforting than knowing that rapid, reliable and qualified on-site assistance is just a phone call away. Our Field Service support sees individual plant site operability in a larger context – and looks ahead with proactive tools. That’s Field Service Excellence from Siemens.
Highly qualified staff
In terms of training and experience, Siemens Field Service engineers and technicians rank among the most qualified and capable power plant specialists in the industry. Their unique expertise is reflected in the high-quality workmanship they deliver to our customers.
Repair practically anywhere
With a network of strategically located workshops spanning the globe, our experts can quickly respond to repair requests almost anywhere. These service concepts are continuously updated with fleet experience input to improve our on-site support performance. Our onsite machining (OSM) services are practically a factory in the field.
Priority one: Zero Harm
Certified for ISO 9001, KTA 1401, DGRL and numerous other industry regulations and guidelines, all Siemens Field Service tasks and activities are performed to the highest environmental, health and safety (EHS) standards. Safeguarding employees and the environment at all times is an integral part of the Siemens Zero Harm culture.
Tailored training courses
Our staff of highly qualified and experienced instructors provides on-site trainings for system users, operators, engineers as well as maintenance personnel. Training content and structure can be tailored for individual needs.
Total Maintenance Service
Assistance for optimized outage planning is provided by our Total Maintenance Service (TMS) concepts. Our Field Service experts work very closely with on-site staff in defining the project scope and operational assessments for implementing plant upgrades and product modifications. “Lessons learned” are used for continuous performance optimization.
Gas Turbine Services
With service offices located around the world and supported by regionally-based personnel, Siemens is able to offer you a wide range of field-based services including installation/commissioning, maintenance, Non-Destructive Examination (NDE), tuning, relocation, and full engine overhaul/refurbishment. We also offer specialty services such as Gas Turbine (GT) Outage Minor Parts Kits, GT Rapid Response Trailers and training.
Core maintenance offerings for increased performance
Consumable parts kits:
These consignment kits consist of consumable parts required during combustor, hot gas path, or major inspections that are delivered to site. The kits are consistent with Siemens engine-specific bill of material for each outage type. This reduces minor parts planning, ordering and processing, inventory costs, and enhances the predictability of the outage schedule with “just in time” delivery of many needed consumable parts.
We offer specialty field machining and weld repairs using customized state-of-the-art equipment and procedures that are continuously updated through internal research and development programs. These repair services help save on costly replacements or upgrades of existing equipment while providing safety quality and schedule adherence.
Siemens can overhaul your large rotating equipment or specific components, such as blade rings and rotors at our FSP facility. The facility is strategically located near the Houston ship channel, features heavy haul truck access directly into the shop, a 15,000-square-foot shop area with elevated roof structure and a 130-ton capacity crane with a 50-foot hook clearance. All services are performed utilizing our highly skilled and well-trained field personnel.
Steam turbine Overhaul
Comprehensive performance enhancement solutions for fossil, nuclear and combined cycle plants, as well as for oil & gas and industrial applications:
Siemens offers generator services for fossil, nuclear and combined-cycle power plants including the following:
Exciter and auxiliary modernization
With service offices located around the world and supported by regionally-based personnel, Siemens is able to offer you a wide range of field-based services including relocation, installation/commissioning, turnkey major/minor turbine maintenance, field component and rotor repairs, valve overhauls, vibration analysis & rotor balancing, technical field advisors and custom outage scopes to meet your needs. Complete Generator mechanical and electrical inspections can also be performed during Steam Turbine inspections or independently. Siemens has specialty trained engineers and technicians, along with union or non-union craft labor to perform these services.