Services for HVDC and FACTS

Comprehensive services for all kind of high voltage DC transmission (HVDC) and flexible AC transmission systems (FACTS)

Description
Details
Benefits

Flexible AC transmission system

Siemens high-voltage direct current transmission (HVDC) and flexible AC transmission systems (FACTS) have proven their high performance and reliability for many years. Nevertheless during the long lifecycle of HVDC and FACTS, various services are required to support e.g. their optimal functioning or the economic and safe operation throughout the years.

Services for HVDC and FACT refer to customer major needs, in terms of

Transparency as a prerequisite for optimization
Continuous availability
High performance and
Support for operations management.

Transparency as prerequisite for optimization

Onsite Condition Assessment (“Health Check”) include

Onsite asset evaluation and testing to determine the general condition
Detailed condition report and early warning indication
Onsite repair of small failures and alarms
Recommendation plans for availability improvement and lifetime extension

Condition monitoring and diagnostics

Monitoring of the most critical assets
Collection, analysis and diagnostics from online monitoring data
Early indication for upcoming failures and avoidance of failures

Remote services

Remote monitoring, analysis and recommendation from Siemens experts, 24/7

Asset management and advisory services

e.g. vendor independent consulting and forecasting of asset health and risk

Continuous availability

Maintenance contracts

Preventive and corrective maintenance works according to OEM recommendations according to customer requirements, executed by local expert personnel

Field service & repair

Fast response from local qualified field service personnel
In case of unscheduled failures: Fast recovery of the affected equipment with on-site repair of replacement

Technical support hotline

Immediate 2^nd and 3rd level technical senior expert support via telephone
Utilization of internal engineering department
Coordination with key sub suppliers

Spare parts

Delivery of original tested spare parts

Warranty and availability guarantee extensions

Extended warranty for the complete system or single components
Individually fixed availability ratings
tailored agreements on bonus/malus systems

Computerized maintenance management system

Soft- and hardware package for maintenance planning and controlling (preventive/corrective maintenance, upgrades, modifications and refurbishments)
Software features for e.g. professional work planning, efficient resource organization, handling of Health Safety Environment (HSE) procedures or spare parts administration

Obsolescence management

Early and proactive information on fasset obsolescence
Transparency on lead times
Planning and recommended actions to guarantee availability

High performance

Modernization and retrofit

Hard- and software exchange extending assets lifetime and increasing the availability

Refurbishment

Overhaul of equipment validated by full production testing to original specifications and industrial standards

Upgrade and uprate

Update of systems with state of the art solutions

Extensions

Extension of existing assets according to changing demands and needs

Support for operations management

Operations

Operation of the complete system by qualified Siemens experts (care-free-package) under predefined performance figures

Spare parts management

Implementation of efficient concepts, e.g. regarding the location (centralized vs. decentralized)
Quantity and quality control, regular inventory audits, end of lifetime strategies and spare parts pooling

Qualification and training

Tailored trainings and continuous qualification of service personnel
Class room trainings, training on a test field and onsite trainings

Cyber security

Protection of systems from cyber crime and compliance with new standards and regulations (NERC CIP, BDEW Whitepaper standards, IT security laws)
Services for cyber security comprehend

Consulting regarding e.g. requirements, evaluating the own status quo and recommending the resulting security measures
Patch management (three service levels)
Security audits, penetration test and incident handling